The staff at Hotel Cozumel are amazing! Everyone from the front staff to the cleaning people to the kitchen help are so friendly & helpful. The breakfasts are delicious & filling. They bring juice or coffee, fruit, a basket with breads/ pastries, and then you order off a small menu. We did not use the rooftop pool this time but have in the past and it is great. The rooms are all 2 double beds. They can't be put together as they have cement bases, but they are firm & comfortable. That is the only thing we wish was different. That they would have queen or king rooms. The location is excellent. Walking to restaurants & shopping.
Richard
נובמבר 2024
All the staff were helpful and so kind. The room was very comfortable and the whole hotel was very clean. The breakfasts offered a number of options of Mexican and American style food, so it didn't get boring and the food was very tasty. The location couldn't be better. Near shops, restaurants and a public beach with a small pool on the roof.
Sheila
אפריל 2025
Rooftop pool to myself had long opening hours , helpful reception staff , room,.comfortable bed. Next door bakery. Proximity to ferry , easy to get a taxi to anywhere on the Island.Main square nearby
Greg
יוני 2024
We had previously stayed here 3 years ago & I can truly say it has only gotten better! They have added refrigerators to the rooms, which was really a plus for us! The "included" breakfast is still just as tasty & filling as before. Great location, friendly staff, very clean, large pool, nice pool furniture. We will definitely stay again!
Donna
אוקטובר 2024
Great location close to bars, restaurants, ferry, tour stands, diving shops, taco spots, massage spots. Great price point, convenient breakfast
Alexey
ינואר 2024
Our favorite parts of the hotel were the staff, the closeness to everything, comfortable and clean, rooftop pool and the homemade breakfast was the best ever 🎉😍
Karen
ינואר 2025
The hotel has a fantastic breakfast in which you sit on a patio facing the street. The hotel was very clean and conveniently located. If you like live music, restaurants, shopping, and access to the ferry it is awesome. We would definitely return for another visit. The hotel is older and some maintenance issues but so what. For the price the value is great. The maids are outstanding. Make sure you tip them well, they are more than happy to help you and make your stay a great one.
Jeff
ינואר 2023
Although the hotel is old, it was very clean and freshly painted. There is a pool on the roof. It is very convenient to the cute town of San Miguel. Many restaurants nearby. Pleasant neighborhoods to walk in. The cooling system worked well. Day tours will pick you up here, and taxis are always nearby. The price was very reasonable.
Alan
פברואר 2024
The whole hotel is very central and has great views of the sea. The breakfast is always made to order and then food is always very good with very friendly waiters and waitress. Let's not forget the cleaning team who do a great job in keeping the hotel clean. This was our third visit and we would go every month if we could.
Walkden
אוגוסט 2024
The Hotel is perfectly located. Supermarkts, the centre and lots of Restaurants Just around the corner. The breakfast is really good and the roof top Pool amazing. There is enough space for everyone and you have a great view over the ocean and its also a perfect Location to watch the Sunset. The room is good and has a fridge. You can Open the Windows and the AC worked properly.
Martin
ינואר 2023